Terms and Conditions
Last Updated: 12/20/2025
Acceptance of Terms
By accessing this website, submitting an intake form, or engaging the services of Tax Remedy, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our website or services.
Services Provided
Tax Remedy provides tax preparation and related services, which may include individual and business tax return preparation, document review, filing assistance, and related advisory services based on the information provided by the client.
Tax Remedy does not provide legal advice and does not guarantee any specific tax outcome, refund amount, acceptance by the IRS, or resolution result.
Client Responsibilities
Clients agree to:
Provide accurate, complete, and truthful information
Submit all required documents in a timely manner
Review completed tax returns for accuracy before filing
Notify Tax Remedy immediately of any errors or omissions
Tax Remedy relies on information provided by the client and is not responsible for errors resulting from incomplete, inaccurate, or misleading information supplied by the client.
Payment Terms
Payment for services is due as agreed at the time of engagement.
Fees are based on the complexity of the services provided and may vary depending on the information submitted. All fees are earned upon performance of services.
Unless otherwise stated in writing, fees are non-refundable once services have commenced.
No Refund Policy
Tax Remedy does not offer refunds for services that have been performed, partially performed, or completed.
Refunds are not issued due to dissatisfaction with tax outcomes, refund amounts, processing times, IRS decisions, or changes in tax law.
Electronic Communications and Consent
By providing your contact information, you consent to receive communications from Tax Remedy via email, phone, and SMS regarding your services, including appointment reminders, document requests, status updates, invoicing, and IRS filing notifications.
Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. Consent is not a condition of purchasing services.
Third-Party Services
Tax Remedy may use third-party service providers to deliver services, including secure document portals, tax software platforms, e-signature tools, and payment processors.
Tax Remedy is not responsible for the acts, omissions, or security practices of third-party providers.
Limitation of Liability
To the fullest extent permitted by law, Tax Remedy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of its services or website.
Tax Remedy’s total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
No Guarantee of Results
Tax Remedy makes no guarantees regarding IRS acceptance, refund amounts, audit outcomes, processing times, or tax liabilities.
Tax outcomes depend on the accuracy of information provided and the application of current tax laws, which are subject to change.
Intellectual Property
All content on this website, including text, logos, graphics, and materials, is the property of Tax Remedy and may not be copied, reproduced, or distributed without prior written consent.
Termination of Services
Tax Remedy reserves the right to refuse or terminate services at its discretion, including in cases of non-payment, non-cooperation, abusive behavior, or suspected fraud.
Clients remain responsible for fees incurred prior to termination.
Governing Law
These Terms and Conditions are governed by the laws of the state in which Tax Remedy operates, without regard to conflict of law principles.
Changes to Terms
Tax Remedy may update these Terms and Conditions at any time. Continued use of the website or services constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms and Conditions, contact:
Tax Remedy
Email: [email protected]
Website: https://tax-remedy.com
Address: 1536 St Clair Ave #21 Cleveland, OH 44114